Description
Reputation & Review Management – Month (Incl. UK VAT)
Our Reputation & Review Management service helps businesses maintain a strong online presence, build trust with customers, and protect their brand image across key platforms. A positive reputation is crucial in today’s digital world, and we provide a proactive approach to managing and enhancing it.
What’s Included:
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Active Review Monitoring: Continuous monitoring of reviews on major platforms such as Google, Facebook, Trustpilot, and industry-specific sites to ensure you’re aware of all customer feedback in real time.
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Timely Responses: Professional, timely responses to both positive and negative reviews to show appreciation, address concerns, and demonstrate excellent customer service.
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Reputation Repair & Trust-Building: Strategies to manage negative feedback, resolve issues diplomatically, and strengthen trust with your customers, helping to turn challenges into opportunities for growth.
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Customer Insights: Analysis of reviews and feedback to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
Benefits:
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Protect and enhance your brand reputation online
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Build stronger relationships and trust with customers
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Turn negative feedback into opportunities for improvement
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Gain valuable insights to improve products, services, and customer experience
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Increase customer loyalty and influence buying decisions positively
Payment & Service Terms:
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Per month, including UK VAT
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Monthly recurring service with no long-term contract
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B2B service with no cancellation fees or commitments beyond the monthly payment